1.1 How we collect your personal information

We collect two types of information about you and your Users: (1) personally-identifiable information provided by you directly to us or to Cloud Service Providers as well as information we learn about you from your use of our services and the Marketplace; and (2) information we collect by virtue of web analytics that allows us to understand and optimize the operation of the Marketplace and our services, which cannot be used to identify you 

(please see the “Cookies” section below). 

 We do not collect information relating to the financial  transactions you carry out, including any payment details such as credit card information (in truncated form). We do not generally disclose this information to third parties except in the circumstances set out in Clause 1.6 below. 

Content which you upload to Cloud Products during the course of use will be held on our servers or those of our delivery partners. However, we will not access or actively process the content you host on Zain Cloud or in the Cloud Products you subscribe to via the Zain Cloud Marketplace. 

1.2 Sharing your personal information with our Service Providers

Where you subscribe to Independent Products we will be required to share personal information with the relevant Service Provider so they can fulfil your request. We will require the Service Provider to take appropriate steps to ensure that your information is kept secure and used in accordance with this Privacy Policy. However, we shall not be liable for any unauthorized use of your personal information by a Service Provider. 

This Privacy Policy only applies to personal information collected on the 

Zain Cloud Marketplace or via Zain Cloud Products made available on the 

Marketplace (unless we advise in writing otherwise). Although the 

Marketplace may provide links to websites of third parties, such as Service Providers, this Privacy Policy does not apply to any other website that you connect to from the Marketplace. We are not responsible for the content or practices of websites operated by third parties that are linked to or from the Marketplace. 

1.3 Marketing communications

We may send marketing information to you in relation to promotions that we run from time to time or service offerings we consider to be of interest to you. You may request us not to process your personal information for marketing purposes by checking the boxes on the forms used to collect your information or by contacting us at info@cloud.sa.zain.com. 

 Service Providers will not be permitted to market to you directly in connection with other services they offer. In the event that you receive any such marketing communication that you have not specifically requested you should inform us immediately by sending an email to the email address stated above. 

1.4 Protecting your personal information

We recognize industry standards and employ security safeguards to protect personally identifiable information from unauthorized access and misuse. All information you provide to us is stored on secure servers. However, it remains your responsibility to ensure that the information you upload and process through the Marketplace or in any Cloud Products satisfies all legal requirements to which you are subject under the Applicable Laws, including those related to information security, data protection and the associated safeguards. 

You should select those Products which offer the level of security which best match your specific needs, according to your respected duties, obligations and security requirements. 

1.5 How we use cookies

Cookies are features in a browser which assign a unique identification to your computer. On the Marketplace we use session cookies which are only stored on your computer's memory during your browsing session. Once the browser is closed the cookies are automatically deleted from your computer. These cookies are never written on the hard drive of your computer and do not collect any information from your computer. 

You may choose not to accept cookies. However, if you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that are sent to it. Otherwise, you may not be able to access and participate in certain areas of the Marketplace. If you want to stop cookies being stored on your computer in future, please refer to your internet browser's instructions by clicking 'Help' in its menu. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas of the Marketplace. 

1.6 Disclosure of your information

We may disclose your personal information to other partners of the Zain Cloud or to third parties in the following circumstances: 

1.6.1 in order to provide services and Cloud Products subscribed to by you; 

1.6.2 to any of our delivery partners, as selected by you; 

1.6.3 where those third parties assist us in supplying our services to you or perform certain functions on our behalf, including IT support services or professional services; 

1.6.4 in the event of a sale, merger, liquidation, receivership or transfer of assets of Zain Cloud or one of our group companies, to the prospective buyer of the business and their professional advisers; and 

1.6.5 if required to do so by law, a court order or by a regulatory authority of competent jurisdiction or if we believe that such disclosure is necessary, to protect, defend or enforce our rights. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 

Please note, as part of our compliance with applicable laws; we will cooperate with governmental requests, summons or court orders; or for the purpose of protecting other Users or our systems, we reserve the right to disclose any information we deem necessary or (ie name, email address, etc.), IP address and traffic information, usage history, and content submitted to the Zain Cloud Marketplace.  

1.7 Changes to this Privacy Policy

Changes or modifications this Privacy Policy may take place at any time, and will be posted on the Zain Cloud Marketplace. You will receive a notification of such changes to our Privacy Policy. By continuing to use the Zain Cloud Marketplace, you will be deemed to have accepted the changes to this Privacy Policy. 

1.8 Your rights

You have the right by law to access, verify, correct and delete information which identifies you or an individual cloud user within your business. Any right you may have to delete or modify the information we hold in your account shall be without prejudice to our right to retain certain information for the purpose of billing or in order to meet our obligations under the Applicable Laws. 

You acknowledge and agree that unless you notify us in writing at the time of entering into the Terms of Use we do not offer you the opportunity to verify, correct or delete information you provide to us or which we collect in the course of providing the Marketplace and our services relating to your business, business activities, financial affairs or any other commercial data. 

1.9 Contact

Questions, comments and requests regarding our Privacy Policy can be sent to info@cloud.sa.zain.com.